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Privacy Policy


Robertson Glen Pty Ltd has adopted a set of principles that demonstrate our commitment to privacy. We have set out these principles so that you are aware of how we gather, update and distribute personal information.

Information Held

Robertson Glen Pty Ltd only collects information that we feel is relevant to perform the activities necessary to pursue our duties, comply with legal requirements and maintain ourselves as a professional advisory firm. The nature of this information will vary according to your relationship with the firm and the work we are performing. Our objective is not to hold information about you that is not required to be held.

Access to this information

Upon written request to Robertson Glen Pty Ltd, assuming there are no legal reasons preventing us from doing so, Robertson Glen Pty Ltd will provide you with details of personal information that we hold about you within a reasonable time period. You will be able to review this information and advise us of any amendments that you wish to be made to the data held and may request Robertson Glen Pty Ltd to delete any information held. Additionally, you may decline to take part in certain marketing activities in the future by expressly advising us in writing. We will apply your instructions as soon as it is possible to do so. Depending on the information sought and the time involved in providing you with this information there may be a charge involved.

Use of and Disclosure of Personal Information to Third Parties

Robertson Glen Pty Ltd will not on-sell this information to outside parties. We will provide personal information to third parties where we are required to do so by law, and where it is reasonable for us to do so in the spirit of providing services to you within the company and via our relationship with third parties such as banks, finance companies, insurance brokers etc., or where your advisors request it, or where you have expressly asked us to do so. At times we may use this information for direct mailing, emailing, etc purposes whereby we consider that the information supplied may be of benefit to you. We retain this information only for as long as necessary to fulfil our provision of services to you and to comply with any legal requirements.

Web site and contact details

Technically, there are some things we need to do as part of providing web sites and information to you. We may record your IP address and details of your access to our sites, we may place cookies on your computer to enable your web browser to search and find us efficiently. You are able to prevent cookies being stored on your computer by changing your preferences within your Internet Browser. This information is not matched with any personal information and remains anonymous.

We store the account sign-on details you have provided to us and record the information you have accessed so that we may provide relevant electronic client services to you. Likewise we store information such as your email address, etc so that we are able to contact you.

Use of the site

The site is meant to be used for business purposes, as such children are required to use this site under the supervision of an adult and provide information pertaining to that adult.

Protection

We use the best security available to us within our means so that reasonable steps are taken to protect the information.

As part of our employment contracts, our staff are required to sign an Acceptable Use Policy that includes a confidentiality clause.

Website Disclaimer

Access to and the use of this site is subject to the provisions of this legal notice.

This site is owned and operated by Robertson Glen Pty Ltd ACN 071 243 322 as Trustee for the Kennerlys Unit Trust (Liability Limited by a scheme approved under the Professional Standards Legislation). All material displayed or provided on this site is produced by Kennerlys unless otherwise stated. All material contained in the Kennerlys website is provided as a general guide only. The website does not give legal, business, accounting, taxation, financial planning or other professional advice or service and material on the website should not be relied upon as such. No material should be accepted as authoritative advice and any person wishing to act upon the material contained in this website should first Kennerlys for properly considered advice which will take into account his or her own specific circumstances. No responsibility is accepted for any action taken without advice, by readers of the material contained in this website.

Kennerlys does not warrant that the functions provided by this site will be uninterrupted, without delay, error-free or omission-free, or that the site or the server that makes the site available are free from viruses or other harmful components or contamination. Kennerlys may suspend access to this site without notice at any time and accepts no liability for any consequences of the site being unavailable for any reason.

In no event shall Kennerlys or any related entity, or any of their directors, agents, employees or representatives, be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other loss or damage whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with this website, any content on or accessed by use of this website, or any copying, display or other use of that content./p>

Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.

This legal notice is governed by the law of Australia .

Awards


2013 BRW Client Choice Awards

KENNERLYS was announced the Best Accounting Firm (Revenue: less than $50 million) in the 2013 BRW Client Choice Awards on Wednesday 13th March 2013.

Read more on KENNERLYS Awards

Our Clients

  • "I have been impressed by the level of assistance I have been given during the process of trying to improve my business, even in the face of difficulty and feel that I have always been made to feel valued as a client."

    Anon 2014 Client Survey
  • "I would like to thank you for providing The Factory with a Financial Management reporting system that gives us the tools to ensure we are capitalising on all areas of our business. We value the input and management skills you provide to us on an ongoing basis to assist us in maintaining our direction for the future."

    "Your knowledge of current trends and issues and management of our reporting processes are invaluable at our monthly meetings to ensure that we are following our plan for the future success of our company."

    Carol Taylor (Finance Manager, The Factory (Australia) Pty Ltd)
  • We have been dealing with Sue Peterson since 1992 and wouldn't go anywhere else - and she is always available prior to biz hours.

    Anon 2014 Client Survey